Terms & Conditions

green*fusions are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the links on the contact us page. The goods and services provided by green*fusions are handmade, bespoke and as such the amount of time that it takes to produce them is variable, but we will endeavour to supply them within one week of receiving your order or within an agreed timescale.

A confirmation will be sent for each order at the earliest possible time.

The consumer has the right to cancel within seven working days for most goods and services. A refund will be given less the costs incurred by green*fusions during this time.

We must be notified of faulty or damaged goods within 7 days of receipt to enable us to replace goods or provide a credit. By confirming a payment by PayPal the consumer will be entering into a legally binding contract with green*fusions for goods and services.

All online purchases are handled through PayPal secure payments and we have no access to any customer's financial details.

Items sent by post by green*fusions will be sent by Royal Mail or Parclforce depending on the size, weight etc. If requested, green*fusions can send goods by either recorded delivery or by royal mail special delivery.

If an item is unavailable green*fusions will contact you to arrange a suitable replacement item or a refund.

All complaints are to be directed to janet@greenfusions.co.uk and we will endeavour to resolve any issues as soon as possible.

green*fusions operate within the United Kingdom and as such are bound by UK Laws.

Consumer data will only be used by green*fusions to communicate with reference to purchased goods or services supplied by green*fusions.

All prices are subject to change. If the price of any item should change, green*fusions will contact the customer via e-mail to inform them of the change and allow the customer to either confirm or cancel the order.

We offer a money back guarantee on all goods. We are happy to exchange or credit for any goods you are not satisfied with (less postage), if you return them in resaleable condition.

Returns must be adequately packaged, preferably in a carton, as we cannot credit for any goods damaged while being returned.

In the event that you wish to return goods to us please send an e-mail to us within 7 days of receipt of the goods. The e-mail address to send to is janet@greenfusions.co.uk and we will give you the relevant address to send it to.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

This Site does display links to web sites owned by third parties. green*fusions is not responsible for the content or operation of third-party sites, and the presence of such links does not imply that green*fusions endorses such sites or third party sponsors. You should use discretion when browsing the Internet.

'Deep linking' to interior pages on the Site is not allowed, and the Site may not be linked to in such a way that pages of the Site are displayed on a third-party web site or are otherwise displayed on a browser screen accompanied by advertising or other content not found on the Site unless expressly authorised. No links on this Site to third-party web sites imply an endorsement or joint venture between green*fusions and any third party.



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